Insurance
Redefining Customer Service
Quality- and cost-conscious customers are redefining product and service requirements for the insurance industry. Globalization, changing legal requirements and newly emerging competitors are just a few of the key challenges the industry faces today.
Companies with long, venerable histories are merging to form international conglomerates. The cost effectiveness of process management and the increasing necessity of risk management are becoming more important factors for insurance companies.
With a comprehensive portfolio of services for the insurance industry, IDS Scheer can support your efforts to realign your processes in a regulated environment and to increase efficiency. Our insurance experts offer strategic and process-oriented consulting, supporting the development and introduction of information technology designed for a dynamic, customer-focused insurance enterprise.
Successful projects in primary and re-insurance, as well as in the health insurance sector, guarantee innovative and best practice solutions. IDS Scheer’s consulting services for the insurance industry follow the unique methodology of ARIS Value Engineering and are complimented by solutions within our ARIS Platform for Process Excellence.
Increase your competitive advantage:
- Business Process Management and Reengineering
- Key Performance Indicator-based Process Performance Measurement
- Organizational consulting
- Productivity and personnel requirements analysis
- Process, process cost and functional analysis
- Post merger integration
- Compliance and Risk Management
- Product, contract and claims management
- Customer Relationship Management / Customer Service
- Real Estate Management
- Asset Management
- Design and implementation of tailored individual software systems
- IT Strategy, IT Controlling and IT Governance
- Enterprise Application Integration
- SAP Implementation